FREQUENTLY ASKED QUESTIONS
What is a HyperX and what does it do?
The HyperX is a compact, handheld percussive therapy massaging device. Specifically designed to provide professional level treatment from a ergonomic, compact handheld device.
What is percussive therapy and how does it work?
Percussive therapy is a type of soft tissue manipulation, performed to reduce muscle soreness, increase range of motion and relieve tension along with many other benefits. The HyperX delivers targeted pressure to your muscles, reaching further into your muscles than other methods of muscle recovery such as foam rollers or hand massages.
How do I use the HyperX?
The HyperX is simple to use. Please refer to your user manual for instructions and how to get started. Here are some basics steps of using the HyperX day to day:
1. Turn on the device prior to placing it on your body
2. Select a speed setting of you choice
3. Slowly glide the device up and down the muscle you are targeting. Remember not to hold it in place on one are for any longer than 60 seconds.
4. Apply pressure to areas as required.
5. Only use for up to 2 minutes per muscle group, up to 3 times a day.
Is the HyperX rechargeable / how long does the battery last?
Yes! The HyperX comes with a powerful lithium-ion battery and a charger. Generally it will average up to 2 hours of use, however this can be more or less depending on the intensity level used.
Can anyone use the HyperX?
Yes, the HyperX has been made to provide professional grade treatment to everyone!
What does my order come with?
- 1 x HyperX Massage Gun
- 6 x Interchangeable head attachments
- 1 x HyperX Wall Charger
- 1 x HyperX Battery
- 1 x HyperX Case
- 1 x English User Manual
Can I travel with a HyperX?
In most cases you can take your HyperX in your carry on. However we cannot guarantee this as it is at the airlines discretion.
Do I need to use any creams or oils with the HyperX?
No you do not have to use any creams or massage oils. You may choose to if you wish however be cautious to keep them on the tip of the heads only. Creams and oils may damage the gun if they get into the motor/ attachment sockets.
Do you offer warranty?
Yes we do! All of our HyperX Massage Guns come with a complimentary, 1 year manufacturers warranty. Details of our warranty conditions are available here.
Do you offer returns/refunds?
In some cases, yes. Details can be found on our Returns & Refunds page.
Have any more questions? Contact us here.